These General Terms and Conditions of Sale (hereinafter "GTCS") apply, without limitation or reservation, to all purchases of the following services:
InfinitySEO, an SEO-optimized article generator as offered by the Service Provider to non-professional clients ("The Clients" or "the Client") via the website https://infinityseo.io.
The main characteristics of the Services are presented on the website https://infinityseo.io.
The Client is required to be aware of them before placing any order. The choice and purchase of a Service are the sole responsibility of the Client.
These GTCS are accessible at any time on the website https://infinityseo.io and will prevail over any other document.
The Client declares to have acknowledged these GTCS and to have accepted them by checking the box provided for this purpose before implementing the online order procedure on the website https://infinityseo.io.
Unless proven otherwise, the data recorded in the Service Provider's computer system constitute proof of all transactions concluded with the Client.
The contact details of the Service Provider are as follows:
EIKI, SARL
Capital of 500 euros
Registered at the RCS of Nanterre, under the number 493549422
45 rue de l'ancienne mairie, 92100 Boulogne Billancourt
email: seo@infinityseo.io
Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility of and solely borne by the Client.
The Services are provided at the current rates shown on the website https://infinityseo.io, at the time the order is registered by the Service Provider.
Prices are expressed in Euros, excluding tax and including tax.
Rates take into account any discounts that may be offered by the Service Provider on the website https://infinityseo.io.
These rates are firm and non-revisable during their period of validity, but the Service Provider reserves the right, outside of this period of validity, to change the prices at any time.
Prices do not include processing, shipping, transportation, and delivery costs, which are charged in addition, under the conditions indicated on the site and calculated prior to placing the order.
The payment requested from the Client corresponds to the total amount of the purchase, including these fees.
An invoice is issued by the Service Provider and given to the Client upon the provision of the Services ordered.
It is the Client's responsibility to select on the website https://infinityseo.io the Services they wish to order, following these steps:
Fill in the form with the necessary elements for the article creation and carry out payment via our partner's site, Stripe.
The sale will be deemed valid only after full payment of the price. It is the Client's responsibility to verify the accuracy of the order and to immediately report any errors.
Any order placed on the website https://infinityseo.io constitutes the formation of a contract concluded at a distance between the Client and the Provider.
The Provider reserves the right to cancel or refuse any order from a Client with whom there exists a dispute relating to the payment of a previous order.
The Client may follow the progress of their order on the website.
The price is paid through secure payment methods, under the following conditions:
payment by credit card
The price is payable in full by the Client on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the authorized payment provider intervening for the banking transactions carried out on the website https://infinityseo.io.
Payments made by the Client will not be considered final until the Provider has effectively collected the due amounts.
The Provider is not obliged to deliver the Services ordered by the Client if the price has not been paid in full under the aforementioned conditions.
The Services ordered by the Client shall be provided according to the following terms:
Sending of the generated article via email.
The said Services shall be provided within a maximum period of 1 hour from the definitive validation of the Client's order, under the conditions provided for in these GTC, to the address indicated by the Client at the time of their order on the website https://infinityseo.io.
The Provider undertakes to make its best efforts to provide the Services ordered by the Client, within the framework of a duty of means and within the aforementioned deadlines.
If the Services ordered have not been provided within 24 hours after the indicative delivery date, for any reason other than force majeure or the act of the Client, the sale of the Services may be resolved upon the written request of the Client under the conditions provided for in articles L 216-2, L 216-3, and L241-4 of the Consumer Code. The amounts paid by the Client will then be returned no later than fourteen days after the date of denunciation of the contract, excluding any compensation or retention.
In the event of a specific request by the Client regarding the conditions of provision of the Services, duly accepted in writing by the Provider, the related costs will be subject to a subsequent additional specific invoice.
In the absence of express reservations or complaints issued by the Client upon receipt of the Services, they will be deemed to conform to the order, in quantity and quality.
The Client will have a period of 3 days from the provision of the Services to issue claims by mail to seo@infinityseo.io, with all the related justificatives, to the Provider.
No claim can be validly accepted in the event of non-compliance with these formalities and deadlines by the Client.
The Provider will refund or correct as quickly as possible and at its own expense the Services for which the lack of conformity has been duly proved by the Client.
Given the nature of the Services provided, orders placed by the Client do not benefit from the right of withdrawal.
The contract is therefore concluded definitively as soon as the Client places the order according to the modalities specified in these GTC.
The Provider guarantees, in accordance with legal provisions and without additional payment, the Client, against all non-conformities or hidden defects, arising from a design or execution fault of the Services ordered under the following conditions and terms:
Provisions relating to legal warranties
Consumer Code Article L217-4
"The seller is obligated to deliver a good conforming to the contract and is liable for any non-conformities existing at the time of delivery. The seller is also liable for non-conformities resulting from the packaging, assembly instructions, or installation when the latter has been charged to the seller by the contract or has been carried out under the seller's responsibility."
Consumer Code Article L217-5
"The good conforms to the contract if:
It is suitable for the use normally expected of a similar good and, where applicable:
it matches the description given by the seller and has the qualities that the seller presented to the buyer as a sample or model;
it has the qualities that a buyer can legitimately expect given the public statements made by the seller, producer, or representative, especially in advertising or labeling;
Or if it has the characteristics agreed upon by the parties or is suitable for any special use sought by the buyer, made known to the seller and accepted by the latter."
Consumer Code Article L217-12
"The action resulting from non-conformity is time-barred two years from the delivery of the good."
Consumer Code Article L217-16 "When the buyer requests from the seller, during the commercial warranty granted at the time of purchase or repair of a movable good, a repair covered by the warranty, any period of immobilization of at least seven days shall be added to the remaining warranty period. This period runs from the buyer's request for intervention or from the availability of the good for repair, if this availability is later than the intervention request."
To assert their rights, the Client must inform the Provider, in writing (email or mail), of the existence of defects or non-conformities.
The Provider will refund or rectify or have rectified (where possible) the defective services as soon as possible and no later than 3 days following the Provider’s notice of the defect or fault. This refund can be made via bank transfer or check.
The Provider's warranty is limited to the reimbursement of Services actually paid for by the Client.
The Provider shall not be considered liable or at fault for any delay or non-performance resulting from a case of force majeure commonly recognized by French jurisprudence.
The Services provided through the Provider's website https://infinityseo.io are in compliance with the regulations in force in France. The Provider’s liability cannot be invoked in case of non-compliance with the legislation of the country in which the Services are provided, which it is the Client's responsibility, who alone is responsible for choosing the requested Services, to verify.
The Client is informed that the collection of personal data is necessary for the sale of the Services and their realization and delivery, as well as their transmission to third parties involved in the performance of the Services. These personal data are collected solely for the execution of the service contract.
The personal data collected on the site https://infinityseo.io includes:
Service Orders:
When the Client orders Services:
Names, first names, postal address, telephone number, and email address.
Payment
In the context of the payment of Services offered on the site https://infinityseo.io, the site records financial data related to the Client/user's bank account or credit card.
The personal data are for the exclusive use of the Provider and its employees. The data controller is the Provider, within the meaning of the Data Protection Act and as of May 25, 2018, of Regulation 2016/679 on the protection of personal data.
Unless the Client expressly consents, their personal data are not used for advertising or marketing purposes.
The Provider will retain the collected data for a period of 5 years, covering the time of the statute of limitations applicable to contractual civil liability.
The Provider implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it is noted that the Internet is not a completely secure environment, and the Provider cannot guarantee the security of information transmission or storage on the Internet.
In accordance with the applicable regulations on personal data, Clients and users of the site https://infinityseo.io have the following rights:
They can update or delete their data in the following way:
By email at seo@infinityseo.io.
They can delete their account by writing to the email address stated in Article 9.3 "Data Controller".
They can exercise their right of access to know the personal data concerning them by writing to the address indicated in Article 9.3 "Data Controller".
If the personal data held by the Provider are inaccurate, they can request an update of the information by writing to the address indicated in Article 9.3 "Data Controller".
They can request the deletion of their personal data, in accordance with the laws applicable to data protection by writing to the address indicated in Article 9.3 "Data Controller".
They can also request the portability of the data held by the Provider to another provider.
Finally, they can object to the processing of their data by the Provider.
These rights, as long as they do not oppose the purpose of the processing, can be exercised by sending a request by mail or email to the Data Controller whose contact details are indicated above. The data controller must respond within a maximum period of one month.
If the Client's request is denied, the refusal must be justified.
The Client is informed that in the event of a refusal, they may file a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or take legal action.
The Client may be invited to check a box whereby they agree to receive informational and advertising emails from the Provider. They will always have the option to withdraw their consent at any time by contacting the Provider (contact details above) or by following the unsubscribe link.
The content of the site https://infinityseo.io is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement offense.
These General Terms and Conditions of Sale and the operations resulting from them are governed by and subject to French law.
These General Terms and Conditions of Sale are written in French. In the event they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.
For any complaint, please contact the customer service at the postal or email address of the Provider indicated in ARTICLE 1 of these General Terms and Conditions of Sale.
The Client is informed that they may in any case resort to conventional mediation, either through existing sectoral mediation bodies or any alternative dispute resolution method (conciliation, for example) in the event of a dispute. In this case, the designated mediator is:
Mediator Boulogne Billancourt
Email: mediateur@mairie-boulogne-billancourt.fr.
The Client is also informed that they can also use the Online Dispute Resolution (ODR) platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes to which the purchase and sale operations concluded under these General Terms and Conditions of Sale and which have not been amicably settled by the seller or through mediation, will be submitted to the competent courts under common law conditions.
2024 EIKI - All Rights Reserved.